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TSAR STANDARD PRIVACY POLICY

What data do we collect?
TSAR Carpets collects the following data:
Personal identification information (Name, email address)

How do we collect your data?
You directly provide TSAR Carpets with most of the data we collect. We collect data and process data when you:
• Register online or place an order for any of our products or services.
• Voluntarily sign up to our email newsletter or complete a customer survey/provide feedback on any of our message boards or via email.
• Voluntarily correspond with someone within the company via phone or email.

How will we use your data?
TSAR Carpets collects your data so that we can:
Process your order, manage your account.
Email you with news on other products and services we think you might like.

When TSAR Carpets processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. How do we store your data?
TSAR Carpets securely stores your data in our private and protected CRM system and secure accounting software.
TSAR Carpets will keep your 15 years. Once this time period has expired, we will delete your data.
TSAR Carpets would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop TSAR Carpets from contacting you for marketing purposes or giving your data to other members of the TSAR Carpets.

What are your data protection rights?
TSAR Carpets would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request TSAR Carpets for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that TSAR Carpets correct any information you believe is inaccurate. You also have the right to request TSAR Carpets to complete information you believe is incomplete.
The right to erasure - You have the right to request that TSAR Carpets erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that TSAR Carpets restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to TSAR Carpets processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that TSAR Carpets transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@tsar.com.au

What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.

How do we use cookies?
TSAR Carpets uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality - TSAR Carpets uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising - TSAR Carpets uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies?
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy TSAR Carpets keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28 April 2021.

How to contact us If you have any questions about TSAR Carpets privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@tsar.com.au

How to contact the appropriate authority Should you wish to report a complaint or if you feel that TSAR Carpets has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office in your location.